, , , ,

The In’s & Outs of Private Vacation Rentals in Kona: Guest Questions

A view of the Ocean with a Sailboat in the Distance

If you are thinking about joining us on the Big Island below are some of the most frequently asked questions we get from guests. I hope it helps!

Can we check in early?

If you get in touch with us with as much time as you can we can make sure housekeeping has your place ready for you. Within a reasonable amount of time there’s no charge but that is on a time basis. We just need as much notice as possible to make this work if there are no other reservations. 

Do you have baby equipment (like high chairs etc.) in your places?

We do not but we do work with and recommend a local company that has been in business in Kona for Years: Aloha Kona Kids!

Lanai KBV202

For available rentals for this link: Rentals.

Do we need a car rental?

I would say yes. Now if you just want to stay in the downtown Kona area it’s possible with public transportation and there is a trolley but if you think that you may want to wander further a rental is needed. It also makes going and coming from the airport easier.

Do you provide toiletries?

We do provide single-use cruelty free sundries like soap and shampoo.

Is there Wi-Fi?

All of our places do have wi-fi. Passwords are provided on site and in the emailed check-in instructions.

If you have any further questions please get in touch with us by email or phone at: 808-334-1199

As always we hope you enjoy your trip to Kona!

/by
, , , ,

The In’s & Outs of Private Vacation Rentals in Kona

Frequently Asked Questions about Booking a Kona Vacation

FAQ #1: The In’s & Outs of Private Vacation Rentals in Kona

  1. What is an OTA?

OTA’s are on-line travel agencies that take bookings. Airbnb and TripAdvisor are examples of OTA’s.

    2. What’s the difference between using an OTA versus Direct Bookings?

While there are positives to the OTA’s such as filtering and deeper review histories it does add a third party to the mix. Meaning extra fees go to the OTA and, in most cases, extra layers of communication between you and the property management or owner.

    3. Do I really need Travel Insurance?

It’s not required. But it is heavily recommended. If we’ve learned anything from COVID times it’s important to have that extra protection when anything could happen.

   4.Do you Offer any Discounts?

We do often run discounts. We also offer special rates to military and first responders and their families. Anything else could be considered on a case by case basis. Please contact us directly at 808-650-2314!

waterfall

  5. What is the Rental Agreement and Do I Need to Sign it?

The rental agreement is acknowledgement of your reservation. Like any hotel a vacation property has rules and codes of conduct that we expect you to comply with- hence the agreement puts the details in writing for everyone to be protected. Not too mention many of the places in Kona have HOA’s with rules for the complex that could lead to fines if not followed.

It protects everyone to know that you’ve seen and acknowledged everything.  In our case you do need to sign the agreement to receive your check-in instructions.

/by