Kona Sunset

 

Frequently Asked Questions about Booking a Kona Vacation

FAQ #1: The In’s & Outs of Private Vacation Rentals in Kona

  1. What is an OTA?

OTA’s are on-line travel agencies that take bookings. Airbnb and TripAdvisor are examples of OTA’s.

    2. What’s the difference between using an OTA versus Direct Bookings?

While there are positives to the OTA’s such as filtering and deeper review histories it does add a third party to the mix. Meaning extra fees go to the OTA and, in most cases, extra layers of communication between you and the property management or owner.

    3. Do I really need Travel Insurance?

It’s not required. But it is heavily recommended. If we’ve learned anything from COVID times it’s important to have that extra protection when anything could happen.

   4.Do you Offer any Discounts?

We do often run discounts. We also offer special rates to military and first responders and their families. Anything else could be considered on a case by case basis. Please contact us directly at 808-334-1199!

waterfall

  5. What is the Rental Agreement and Do I Need to Sign it?

The rental agreement is acknowledgement of your reservation. Like any hotel a vacation property has rules and codes of conduct that we expect you to comply with- hence the agreement puts the details in writing for everyone to be protected. Not too mention many of the places in Kona have HOA’s with rules for the complex that could lead to fines if not followed.

It protects everyone to know that you’ve seen and acknowledged everything.

In our case you do need to sign the agreement to receive your check-in instructions.